Be wary of parking here. Some lots do not have an attendant, but still expect you to pay 24/7 and will tow your car to West Hartford if you don't. Use a Hartford Parking Authority garage instead as they only charge M-F 8-6.
If I could give this no stars I would. While the valet attendants by the hotel are attentive. Getting in and out of this place is horrible if you don't valet. They can not answer questions. They just look at the computer and demand you give them the amount it says. Customer-centric is not part of their philosophy. It's unfortunate because the hotel is fantastic.
When I arrived no one was there to attend to me or my bags. No one was there. Finally when someone did arrive, there was no parking spots left. They will tow ur car if u park in valet of over stay. Do not prepay or park here.
Park elsewhere!! My car was trapped overnight with no way out. Parked on Friday night and was told that I would not be able to access my car until Monday! Luckily, there was an event and I was able to get in early, but no access for three days is totally unacceptable.
I love it and their work are excellente
Hartford 21 Garage is a US Parking based in Hartford, Connecticut. Hartford 21 Garage is located at 210 Asylum St, Hartford, CT 06103, USA.
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