Later I had to get up and look for my server to ask for a box. (I don't wish to use her name on Social media, I think it is rude). My side dish was never received so when my bill came (that I had to wait some time for, as well)I had to ask for the side dish to be removed.
Got seated, waited over 20 minutes before we reapproached the podium to let them know we hadn't been seen by a server yet. One server took our order and served us, another showed up as we were finishing never giving any explanation for the change or apology for the wait. Mac n Cheese Burger was good but the bun was very dry. California chicken BLT came with enough L to choke a horse and very little chicken, tasted okay. The one redeeming factor was the excellent on site brewed beer, and the after dinner coffee drinks which were real drinks, not just coffee with a splash of liquor.
My visit started off pleasant. My drink and appetizer were delivered in a timely manner. Unfortunately I waited about an hour before a different server asked if I needed my waitress. She must of noticed the empty glasses and dishes that were still there, after passing me several times herself. (I would say the place was not even up to 25% capacity at the time of my visit.)
On a normal dining experience I would typically leave about a 20% tip. But also I am becoming annoyed with tipping for bad service. I hate to admit but I did leave her a sad tip. Only because she was friendly just not very attentive. Otherwise I think I may have left nothing. Which is VERY unlike me being in customer service industry myself.
The only downside is that they don't have a parking lot, so you either have to do street parking or use the lot across the street. The lot is nice and close, but its $5 an hour so could be a little pricey.
Coming from a craft brew state like Michigan, it was a pleasant surprise to find a place with lots of great original beers and local flare. It SHOULD take a few trips here before you try all the beer they have to offer. I cannot comment on the food but service was fast and friendly.
I would consider this place as one of the best places to hang out with friends in downtown Hartford. They have their own brewed beer along with other options. I know this place is popular with college students and also adults. I would recommend this place to everyone. I would want to go to this place again.
I came here for a workplace happy hour and was excited to see all the different floors and places to hang out. There is a comedy club downstairs and multiple levels with bars and wait staff. The food was delicious and the drinks came out quickly. This was definitely a good place for a holiday party.
Now I had to wait for the return of my credit card. There was a clear view of my server and another engaging in conversation while spucing up their ponytails as I waited yet again. Almost two hour lunch. I'm so glad I wasn't due anywhere soon.
As far as the meal itself, not bad. When I first arrived there were advertisement for comedy club show tonight, but now I think we'll pass.
City Steam Brewery Cafe is a US Bar based in Hartford, Connecticut. City Steam Brewery Cafe is located at 942 Main St, Hartford, CT 06103, USA.
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