My favorite shopping place
Arrived when this store was just opening for the day. The store was clean and staff was helpful.
Mens clothing is very picked over. Are they planning on staying open? Who knows?
Its a nice pleace, clothes there are beautiful. Love the store
This place customer service is awful starting with management.. not welcoming at all. Went in there looking for a decent price Michael Kors bag and found what I was looking for! I proceeded to ask an associate (that I didn't know was the manager at the time) if I would be able to get a mark down because it had a little stain on the bag.. she told me ,no they wouldn't ,in a rude manner ..when I asked if she was the manager ,she said yes rudely as well.. So as any other customer may have, I placed my bag on hold until the end of the NIGHT. I left and came back an hr or so later, and that same lady was still in the aisles putting things up and she just gave me a blantant rude look! No smile or anything yet she claims shes the a manager (kudos for customer service) .. as I walked down an aisle near to her ,I decided to look out the corner of my eye ..not to my amazement was she looking at me even more disgustingly as if she thought I came BACK to the store to steal or something.. in my eyes that's racial profiling because I KNOW that quick look she gave was because she was thinking negatively of me being back there in the store . I DID end up purchasing the bag I came back for ,but doubt I will ever go back based on their customer service. Even the cashiers weren't friendly ..
Marshalls is a US Department Store based in Hartford, Connecticut. Marshalls is located at 280 Newfield Ave, Hartford, CT 06106, USA.
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